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PERFORMANCE AND TESTIMONIALS

 

Standards

Monitoring our performance and testimonials to our standards

Our company has a bespoke information management software system that provides us with the critical information enabling the production of Key Performance Indicators (KPIs) for our Directors and Management Team. This web based system also has the capacity to share our achievements in delivering building and maintenance services with our clients.

This software is password protected enabling our clients to remotely access our management information to monitor our level of activity. Clients are able to scrutinise our daily, weekly and monthly performance targets in near “real time” and be reassured of our progress with any contract works.

This web based interface with our public and private partners saves time and resources in monitoring the effectiveness of our services. It also creates a transparent and open relationship between the stakeholders within any building and maintenance project.



Testimonials and References

Structec is an Approved Contractor for many Construction Purchasing Frameworks in the North West of England. Our performance in delivering projects on budget and on time, sometimes early, ensures we are repeatedly retained in key positions on these Approved Contractor Lists.

Therefore, we have extensive public, private and housing sector references to support our credentials and claims concerning workmanship, quality, value as well as performance. If requested, we would be pleased to supply references to verify our excellent standard of works.

In the meantime, these short testimonials from a range of clients and service users acknowledge our hard work in delivering and exceeding their expectations with our building and maintenance services.

"We are currently working with Structec (NW) Ltd delivering works for First Choice Homes and the feedback has been excellent from the client."
Adelle Bigland, Senior Quantity Surveyor, Keepmoat PLC

"Works carried out and completed to an excellent standard with no fuss. Bellway have a number of projects like this coming up over the next year, I have put Structec (NW) Ltd on the tender list (Well done!)"
Peter Odgear, Quantity Surveyor, Bellway Homes Ltd

"In my time as a Senior Surveyor/Project Manager working for Knowsley Housing Trust (KHT), I started using the services of Structec (NW) Ltd in 2000 for several building and maintenance schemes. In 2007 I started managing the Equipment & Adaptation workstream for KHT and it has been since then that we have used the services of Structec on a constant basis. They constantly provided us (and more importantly our customers) with a service which is in my opinion ‘second to none’. The team are very professional, competent and friendly who will always go the extra mile.

"They always inform the customer concerned as to what works they will be carrying out on a day to day basis as they believe that communication is an important key to ensuring that works are completed based on specification, pre-determined timescales and with as little disruption to the customer as possible. In light of the above, I would most certainly recommend the services of Structec (NW) Ltd to any other organisation."
Gerard Povey, Senior Project Manager (Equipment & Adaptations), Knowsley Housing Trust

"I have dealt with Structec (NW) Ltd for a number of years now in my capacity as Surveyor for Disabled Adaptations within Privately owned dwellings, throughout the Knowsley MBC area. During this time I have been more than happy with the quality of work, professional conduct of their operatives, and the sympathetic manner in which they have dealt with the vulnerable and elderly service users we assist. The communication from their management team has always been to a high standard. Completion of work has always been timely and I am happy to recommend them."
Andy Thompson, Department of Well Being Services, Knowsley Metropolitan Borough Council

"I wish to draw your attention to the excellent standard of service we have received from members of your staff who recently fitted a wet room for us. The high professional standard is a credit to your organisation. As we are both disabled the outcome of their efforts will make an enormous difference to our quality of life. We were particularly impressed with the work ethic of your colleagues, specifically their punctuality and attention to detail ensuring that our home was left clean and tidy at the end of each day.

Therefore it is with the utmost sincerity that we offer you our thanks and we hope that should further work be required on our home that your company is given the undertaking to carry it out."
Joyce Hughes and Paul Wolfe, Oldham

"Your company recently installed a wet floor bathroom for us on behalf of Southway Housing Trust. We wish to say thank you to all staff for a fantastic bathroom. All workers were punctual, efficient, tidy and had a lovely sense of humour. They eased us through the process of the bathroom transformation. Once again thank you, your staff deserved a pat on the back."
Jill and David Brown, Manchester

"I would like to thank you and your staff for the commitment and hard work that was put into the renovations to our house. Your men were considerate, reliable and extremely hard working. To complete such a massive task in one week is fantastic, as is the end product! The toilet and bathroom look amazing and will certainly make life a lot easier for us. Thank you again, and please pass on our appreciation to all those involved."
Barbara Deus, Liverpool























CERTIFICATIONS


© Structec (NW) Limited 2012
CONTACT

STRUCTEC (NW) LIMITED
Windsor House, North Mersey Business Centre,
Woodward Road, Knowsley Industrial Park North,
Merseyside, L33 7UY

T 0151 546 2929   F 0151 546 2992
info@structecnw.co.uk