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OUR SERVICES

 

Structec is one of the leading providers of building and maintenance services in the North West of England with major clients in the public and social housing sectors. We provide high quality and efficient services with a strong focus on customer care, quality and lifelong value. The categories of works provided include:

Refurbishment Works for Residential Premises

We are highly experienced in providing building and refurbishment works to both occupied and vacant premises.

The company is an Approved Contractor for refurbishment, building and maintenance works on many Public Procurement Frameworks for Local Authorities and Housing Providers in the North West region.

Our experienced workforce is proficient in a broad range of multi-trade skills, meaning we are able to adapt to any requirements a customer may have, and successfully deliver a high-quality service.

All of our operatives are highly trained in Customer Care, ensuring that we can undertake these projects with minimum disruption to current and/or future residents and their daily lives. Our Customer Care Policy declares our commitment to put our customers first and to treat all households with dignity and respect.

Disabled Adaptation Work

Structec is a highly specialised provider of adaptations to residential properties for disabled customers, and is one of the largest providers of these services in the region. We have a proven track record spanning over two decades of improving the lives of disabled and vulnerable people, and promoting independent living.

Our Working in Occupied Properties Policy has been developed to cater for this specialism, and our workforce are highly trained in working in premises occupied by disabled individuals. Resident comfort, safety and security is our first and foremost concern.

To this end, every member of our workforce is fully vetted and approved to work in the homes of vulnerable individuals and our standard company protocol includes photo ID badges for personnel, logoed company uniforms and liveried vehicles for clear identification.

We supply disabled adaptation services to a range of Local Authorities and Housing Providers as an Approved Contractor to various Procurement Frameworks in the North West region, who recognise our professionalism and excellence in delivery of these services


Planned and reactive maintenance

Structec employs a capable business support team alongside sophisticated software to provide highly efficient planned and reactive property maintenance within priority response times. We ensure full communication of estimated arrival times and timescales to residents as part of our customer care duties.

We have a fleet of modern vehicles with low CO2 emissions as well as a fleet tracking system for efficient route, workforce and workflow planning purposes. Our customer feedback systems provide information on our performance and the achieved level of satisfaction.


CERTIFICATIONS


© Structec (NW) Limited 2012
CONTACT

STRUCTEC (NW) LIMITED
Windsor House, North Mersey Business Centre,
Woodward Road, Knowsley Industrial Park North,
Merseyside, L33 7UY

T 0151 546 2929   F 0151 546 2992
info@structecnw.co.uk